مناقصه RFP for OUTSOURCING ESTABLISHMENT, MANAGEMENT & OPERATIONSOF CONTACT CENTRE SERVICES

شرح آگهی:

RFP for OUTSOURCING ESTABLISHMENT, MANAGEMENT & OPERATIONSOF CONTACT CENTRE SERVICESThe , scope of functions to be covered by the Contact Centre can be broadly classified into the following categories: a. Inbound calls Page 16 b. Outbound calls c. IVR functions d. Customer segmentation e. New initiatives The subsequent sections describe currently anticipated scope of services. However, the bank is open to suggestions/additions/modifications to this scope based on Vendors ‘interaction
at the pre-bid meeting. The scope of services will hence be finalized at the pre-bid meeting.

شرایط آگهی:

Last date and time for sale of Bidding Documents 07/01/2020 upto 16:00 Hrs . Last date and time for receipt of queries from bidders for Clarifications 1/12/2019 upto 17:00 Hrs . Date of Pre-Bid Meeting 24/12/2019 at 15:00 Hrs . Last date and time for Hash submission (online technical & commercial bid submission) 07/01/2020 upto 16:00 Hrs 6.Last date and time for Bid Re-Encryption From 07/01/2020 17:01Hrs to 08/01/2020 14:00 Hrs 7. Last date and Time for submission of technical supporting...

برگزار کننده: Punjab National Bank - India

منطقه: کشور هند

تاريخ انتشار: 1398/10/07

مهلت دريافت: اعلام نشده

مهلت ارسال: 1398/10/18

تاريخ بازگشايی: 1398/10/19

نوبت اعلام: اول

شماره آگهی: اعلام نشده

منبع: Punjab National Bank - India

تلفن: اعلام نشده

فکس: اعلام نشده

ایمیل: اعلام نشده

وب سایت: اعلام نشده